Terms of Service

StudyHub membership. Core is $35/month or $360/year. Premium is $55/month or $570/year. Both are subscriptions that auto-renew until you cancel. See the auto-renewal section below for exactly what that means.

During the launch early-bird period, memberships are discounted: Core $30/month or $300/year, Premium $47.50/month or $510/year, and the Exam Prep Pass $120. For memberships, the early-bird rate is the amount that renews for as long as your subscription stays active. If you cancel and later re-subscribe after the early-bird period has ended, the regular price applies.

Exam Prep Pass. A one-time $150 payment that gives you Premium access for 90 days. It does not renew. You're charged once, access ends on its own after ninety days, and there's nothing to remember to cancel.

Study Sessions. Private: $80 for 60 minutes, $150 for 120 minutes. Small-group: $25 for 60 minutes, up to 10 seats. These are booked and paid for through Cal.com, not directly through this site, and delivered over Google Meet. Cal.com handles that booking and that charge. See the Payments section below.

Live Kahoot sessions. Free, open to anyone who registers with an email address. No payment involved.

General. Except as expressly provided in this section, all fees paid to Ears with Erica are non-refundable and all sales are final. Any refund not required by applicable law is granted at our sole discretion, and the grant of a refund on one occasion does not create an entitlement to a refund on any other. A refund request must be sent by email to hello@earswitherica.com from the email address associated with the purchase and must identify the charge concerned.

Monthly plans and the Exam Prep Pass. Access to the digital content begins immediately on purchase. A refund request for a monthly Core or Premium plan, or for the Exam Prep Pass, must be received within twenty-four (24) hours of the charge. A request received after that period will not be considered except as provided under Billing errors below.

Annual plans. A refund request for an annual Core or Premium plan must be received within fourteen (14) days of the initial charge. No refund is available for an annual plan after that period. No refund is available for a renewal charge, except as provided under Billing errors below; renewal charges are governed by the auto-renewal section above, and we will send a reminder to the email address on file before each annual renewal.

Study Sessions. Study Sessions are scheduled and paid through Cal.com. A booked session may be rescheduled, not canceled; the fee carries over to the new time. You may reschedule without charge through the link in your booking confirmation until forty-eight (48) hours before the scheduled start. After that, a change is arranged on written request to hello@earswitherica.com, which we will accommodate where we reasonably can. Session fees are not refunded, except at our discretion for a session that could not be attended. If we are unable to hold a session, we will reschedule it or refund the fee, at your election.

Billing errors. Notwithstanding the periods above, we will correct the following on request, upon verification against our records: a duplicate charge for the same purchase; an annual plan purchased where a monthly plan was selected in error, provided the request is received within thirty (30) days of the charge; and a membership charge where the member has not signed in at any time since the charge.

Effect of a refund or cancellation. Cancelling a subscription stops future renewal charges. It does not entitle you to a refund, in whole or in part, of any charge already made, and access continues until the end of the period already paid for, as described in the auto-renewal section above. Where a refund is granted, access to the product concerned ends when the refund is issued.

Method of refund. Approved refunds are issued to the original payment method through our payment processor and may take five (5) to ten (10) business days to appear, depending on your bank. We do not issue refunds by any other method. "Business day" means a weekday other than a United States federal holiday.

Chargebacks. You are encouraged to contact us before disputing a charge with your card issuer, as most matters can be resolved directly. If a charge is disputed with a card issuer while a refund request for the same charge is pending, or after that charge has been refunded, we reserve the right to suspend access to the associated membership pending resolution of the dispute.

Statutory rights. Nothing in this section limits any right you have under applicable law that cannot be limited by agreement.